Refund & Return Policy
Effective Date: 16 Feb , 2025

At Shahab Creator – Full Stack Digital Marketing Expert, we strive to provide high-quality digital marketing services and products. This Refund & Return Policy outlines our terms for refunds and returns.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • If a purchased service or product is not delivered within the agreed timeframe.
  • If there is a major issue with the delivered service or product that cannot be resolved.
  • If the cancellation request is made within 14 days of purchase (for eligible services or products).

Refund requests must be submitted with valid proof of purchase and a clear explanation of the issue.

2. Non-Refundable Items

The following services/products are non-refundable:

  • Completed and delivered digital services (SEO, PPC, branding, etc.).
  • Downloadable digital products or templates.
  • Services already initiated or partially completed.
  • Any third-party tools or software purchased through us.

3. Return Policy for Physical Products (If Applicable)

If we offer physical products, returns are accepted under these conditions:

  • The product must be unused and in its original packaging.
  • Return requests must be made within 14 days of delivery.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

4. How to Request a Refund or Return

To initiate a refund or return request, please contact us at:

Email: [Your Contact Email]
Subject Line: Refund/Return Request – [Order Number]
Details to Include:

  • Order Number
  • Reason for Refund/Return
  • Supporting evidence (if applicable)

We will review your request and respond within 3-4 business days.

5. Processing Time for Refunds

  • Approved refunds will be processed within 7 business days.
  • Refunds will be issued via the original payment method.
  • Processing time may vary depending on the payment provider.

6. Policy Updates

We reserve the right to modify this Refund & Return Policy at any time. Updates will be posted on this page with an effective date.

7. Contact Us

For any questions regarding this policy, please contact us:

Shahab Creator
Email: info@shahabcreator.com
Website: https://shahabcreator.com/

 

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